Call Center Solutions in the Cloud2017-10-13T01:18:47+02:00 Enhance your service experience using smart tech in the cloud We help companies create customer experiences across channels About UsOur Services Proactive Customer Outreach Send reminders, deliver important notifications or collect survey responses—by voice, email or SMS. Email to SMS Have interactive 2-way conversations with your customers using Email to SMS and SMS to Email. Intelligent Phone Systems Automate repetitive tasks and get intelligent apps for your traditional phone systems. Process Fixes Replace outdated processes with modern tools that boost your work efficiency. Call Center Solutions Find tools that support your agents and improve the service to your customers. Workforce Optimization Reduce employee workload and guarantee higher productivity in your teams. Insightful Analytics Track and analyze your customer’s behavior across multiple channels. New customer contact channels Make it easy for your customers to get in touch with you across channels or country borders. Appointment Scheduling Allow callers to schedule appointments by phone automatically – the phone version of a web calendar.